ARLIS DC MD VA
Chapter Communications Survey, 2008Summary of responsesTotal number of responses: 20
Percentage competed: 100
For the following, the numbers after each selection indicate the response count and (the percentage of total number of responses for question). Response chosen by the greatest number appears in bold.
1. Which of the following chapter publications do you read regularly? Please check all that apply. [20 responses]
Chapter Web site: 5 (25)
Chapter listserv: 15 (75)
Chapter blog 5 (1)
Chapter newsletter (Sketches): 16 (80)
None of the above: 5 (1)
Comments:
I used to check regularly but there was not new content very often.
I read the newsletter when it comes out. I read the blog when I am looking for something specific - a news update, job announcement, etc.
I read messages from the Listserv, but tend to read the others only when
they are mentioned in an email that includes a link to the various sites. Or if I need specific information, like contact info for a member, I might visit the website.
2. For the past several years, the chapter has used separate channels for conveying news, administrative and membership information, and longer articles on members' activities. Would you like to see this practice continue? [20 responses]
Yes: 15 (75)
No: 5 (25)
Comments:
Having so many channels may lead to people missing information.
I prefer getting information from a single place, e.g. a link from an email. However, I understand that some people want to reduce, not increase, their quantity of email.
I would find it easier if the info was consolidated as much as possible--I prefer fewer rather than more channels of communication
The website and the blog would suffice, but it is helpful if an rss feed were available so that updates to the blog would be signaled via email.
I think there are already so many different places we need to look for information from groups other than ARLIS DC/MD/VA, it would be great to have only one source to check. It might also mean that more people would take the time to read what we write!
I would like to see all the avenues, but have them be unified under one website, that is more dynamic than the current (allows for blogs, etc)
3. In your opinion, what is the best way to receive information about chapter news, discussions, administrative information and activities?
Please rank the methods listed below in order of preference in the comment box, from most to least preferred. If you would prefer a single source, please check the corresponding box and add any comments you'd like in the comment box.
[14 responses]
Web site: 5 (37.5)
Email (listserv): 11 (78.6)
Blog: 2 (14.3)
Newsletter by email: 8 (57.1)
Newsletter on Web site: 3 (21.4)
RSS feeds: 1 ( 7.1)
Ranking and Comments:
1. E mail (listserv) 2. Newsletter by email; 3. Newsletter on Web site; 4. Web site;
5. Blog; 6. RSS feeds
1. Web site; 2. Email (listserv); 3. Newsletter on Web site (can read it anytime); 4. Blog - I think this could be more successful if we could get more members to post; 5. Newsletter by e-mail (good as an announcement)
1. Newsletter by email is my first preference - I'll notice it when it pops into my e-mailbox.
1. Email (listserv) (with links, not with all full-text in the message); 2. Newsletter by email; 3. Web site; 4. Newsletter on Web site.
1. Email (listserv); 2. Web site; 3. Newsletter by e-mail; 4. Newsletter on Web site;
5. Blog; 6. RSS feeds.
1. Blog with an RSS feed (allowing email notification of new postings)
1. Newsletter by email; 2. Newsletter on Web site; 3. Email (listerv); 4. Web site
1. Email (listserv); 2. Newsletter by Email
1. Email (listserv); 2. Newsletter by email (it is good though to archive a copy on the website for later reference); 3. Blog; Website, RSS feeds - I just don't use them
1. Email (listserv) is the most effective for my time. I don't always think to go to the website and catch up on news. It's easy to forget about going there to check.
1. Web site (1st place I check for any info).; 2. Email (listserv): comes automatically; email also brings me the newsletter Don't normally use the others due to limited time, effort (subscribing to RSS), & efficacy of Web site & email
1. Web site WITH blog incorporated WITH RSS (these don't need to be exclusive);
2. Newsletter on Web site
I'll check out the blog again...it's been a while.
ARLIS/NA listserv is best and should be an option here.
4. In your opinion, which of the following methods would you consider the *most effective* communication channel for the chapter? [20 responses]
Chapter Web site: 4 (20)
Chapter listserv: 8 (40)
ARLIS/NA listserv: 5 (25)
Chapter Blog: 1 ( 5)
Chapter Newsletter: 2 (10)
RSS feed: 0 ( 0)
Other (please specify) or Comment:
Chapter listserv is most effective for immediate communication; however, chapter newsletter allows for fuller discussions or explanations.
To reach the broadest audience for local news, the Chapter newsletter or listserv.
I would like to see something like what ARLIS TX/MX does with their website incorporating everything in one place with an RSS feed for news.
Comfort levels with the technology vary among members, but the /NA listserv is quick, inclusive, & archived.
5. Which statement best reflects your opinion about "Sketches," the chapter newsletter? You may elaborate on any answer in the comment box. [19 responses]
The current focus on longer articles highlighting local projects and member activities is interesting and useful: 14 (73.7)
The content should be more scholarly and/or research-oriented: 1 (5.3)
The current content is useful, but I'd like to see more articles of a certain type or on particular subjects: 1 (5.3)
I would prefer to see more news and administrative information: 0 (0)
The content is satisfactory, but the layout needs improvement: 0 (0)
I would prefer that the newsletter be issued more frequently: 1 (5.3)
I do not find the newsletter useful: 2 (10.5)
Comments:
Having more scholarly and research oriented articles would also be of interest.
I think it's great. A good picture of longer articles and news items. If it were all scholarly, it would be harder to get people to participate. There are other, better, publications for this. It is a newsletter after all and not a journal.
I'd like news and administrative information as well.
I don't think I've ever seen it (and I was a member for a year.)
I like the newsletter and the layout is fantastic, but having the same articles on the website might mean they would be read more easily be everyone.
It's beautiful, informative, & helpful.
6. Which statement best reflects your opinion on the content and layout of the chapter Web site? You may elaborate on any answer in the comment box.
[19 responses]
The chapter Web site provides the right kind of information and is easy to navigate: 5 (26.3)
The site's content is satisfactory, but the layout and navigation need improvement:
5 (26.3)
The site should include more news and administrative information: 7 (36.8)
I do not find the chapter Web site useful: 2 (10.5)
Comments:
The site's design could be improved and the information made more up to date.
If the blog were incorporated into the website, all the needed info would be together in one place.
Needs to be kept more up to date.
Useful for forms, minutes of past meetings, information (esp. "save the date") on future meetings.
I would like the website to incorporate the blog and the newsletter so that it is less static and more engaging. It should be the hub of chapter communications. It might also benefit from a new aesthetic.
7. Which statement best reflects your opinion on the chapter Web site's hosting arrangements? Please add any comments in the box provided. [19 responses]
The current arrangement (hosted by University of Maryland and maintained by volunteers) is satisfactory: 15 (78.9)
The chapter Web site should be hosted and maintainted by ARLIS/NA Headquarters: 2 (10.5)
The chapter should investigate third-party hosting services, even if this means an increase in dues to sustain: 2 (10.5)
Comments:
Current hosting is satisfactory though it seems that ARLIS/NA would be a logical host.
Great for us, but something would have to change if Univ. Md. and volunteers become unavailable.
I don't have lots of confidence that ARLIS/NA Headquarters could host and maintain the site, but if they could that would be preferable.
What the grad students at UMD have done is great, but they aren't web designers and they have many other more important tasks on their plates. As a result, our website looks outdated and often has old information.
I don't know what difference it would make.
Seems up-to-date, looks great, and offers an opportunity for students or any members interested in maintaining it.
Waiting for [ARLIS/NA] to make updates may be a struggle. I'd like to see the chapter invest a small amount in its own communications, and build a site using WordPress or something similar.
8. What other kinds of information or features would you like to see the chapter provide through its communications channels?
[3 responses]
Can't think of anything.
I'd like to see mechanisms to encourage communication and collaboration throughout the year among librarians in special-interest groups that meet at the conferences, e.g., art and design school librarians, architecture librarians, reference librarians, instruction librarians, people working with book arts (or contemporary art, or Asian art, etc.), people with archivist or digital librarian responsibilities, etc. Perhaps a tagging feature on the blog would accomplish this.
Programs (lectures, concerts, etc.) at members' institutions of interest to/open to others.
ARLIS DC MD VA Chapter Communications
Conclusions:
Three existing communications channels serve distinct, useful purposes:
Listserv (email) – for timely distribution of news and announcements
Web site – as a resource for administrative and membership information Sketches – a source for longer articles highlighting local collections and projects
The blog is not used as a forum for active discussion
Most members would prefer to go to one place (the Web site) for access to all of these channels (e.g., as demonstrated by the Texas/Mexico chapter site)
Most find the University of Maryland hosting the chapter Web site to be satisfactory, but recognize volatility of hosting arrangements
Recommendations:
Redesign the chapter Web site using easily configurable, open source software (e.g. WordPress, Drupal, Joomla!) to provide consolidated access to administrative information, (announcements, reports, meeting minutes), membership information (benefits, categories, directory), Sketches, and the blog (Cf. sites maintained by ARLIS/Texas/Mexico, ARLIS/NY, both using Drupal).
Establish RSS feeds (with brief setup instructions) as a way to notify members of Web site updates effectively
Promote the blog as a means of establishing contact with special interest groups within the chapter (including students) and between affiliated groups; add a tagging feature to highlight and monitor interests